Frequently Asked Questions
Question 1: Do you have Cash on Delivery (COD)?
Answer: Yes
Question 2: Can order be cancelled once placed?
Answer: No, an order once placed can not be cancelled.
Question 3: How can I get a refund ?
Answer: Refund will be made in the form of a coupon code only if the product received is damaged of incorrect. Opening video is a must.
Question 4: Can an order be returned?
Answer: An order can be returned only if the product is damaged or incorrect product has been delivered. Opening video of the parcel is a must.
Question 5: where to reach out in case of any query
Answer: Ans. You can contact us on our WhatsApp number 8076839567 or you can mail us on support@nazaaqat.com.
Question 6: How do i track my order?
Answer: Your tracking Id will be shared with you on the Email Id that has been provided by you and your registered mobile number.
Question 7: how many days does it take for delivery?
Answer: Standard Delivery will take 4-5 days.
Question 8: do we ship internationally?
Answer: No, As of now we don’t deliver internationally.
Question 9: Do you have any outlet? – independent brand
Answer: No.
Question 10: What are the shipping charges?
Answer: We offer FREE DELIVERY on order above 1500/-
If under 1500, our standard Shipping is 80.
Cash-handling charge of ₹ 100 is applicable for all COD orders within India.