Frequently Asked Questions

Question 1: Do you have Cash on Delivery (COD)?

Answer: Yes

 

Question 2: Can order be cancelled once placed?

Answer: No, an order once placed can not be cancelled.

 

Question 3: How can I get a refund ?

Answer: Refund will be made in the form of a coupon code only if the product received is damaged of incorrect. Opening video is a must.

 

Question 4: Can an order be returned?

Answer: An order can be returned only if the product is damaged or incorrect product has been delivered. Opening video of the parcel is a must.

 

Question 5: where to reach out in case of any query

Answer: Ans. You can contact us on our WhatsApp number 8076839567 or you can mail us on support@nazaaqat.com.

 

Question 6: How do i track my order?

Answer: Your tracking Id will be shared with you on the Email Id that has been provided by you and your registered mobile number.

 

Question 7: how many days does it take for delivery?

Answer: Standard Delivery will take 4-5 days.

 

Question 8: do we ship internationally?

Answer: No, As of now we don’t deliver internationally.

 

Question 9: Do you have any outlet? – independent brand

Answer: No.

 

Question 10: What are the shipping charges?

Answer: We offer FREE DELIVERY on order above 1500/-
If under 1500, our standard Shipping is 80.
Cash-handling charge of ₹ 100 is applicable for all COD orders within India.

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